When you place your order to purchase a product from www.shopping-plaza.co.uk, you agree to the product cost and delivery price. Shopping Plaza we will send you an email confirming receipt of your order. This email is not an order confirmation or acceptance from www.shopping-plaza.co.uk. Order acceptance and completion of the contract between you and www.shopping-plaza.co.uk will take place on dispatch of your order to you, and you will receive an Order Acceptance and Dispatch Email, unless, we have not accepted your order and informed you of this in an email. Any products on the same order which we have not confirmed in an Order Acceptance and Dispatch E-mail to you, have not been dispatched, and do not form part of that contract.

All Orders are charged and payable in GBP Sterling. Foreign currencies are a guide only. We do not guarantee the accuracy of this information.

Non-acceptance of an order may be a result of one of the following:

·     The product you ordered being out of stock.

·     Our inability to obtain authorisation for your payment.

·     The identification of a pricing or product description error.

·     You not meeting the eligibility to order criteria set out in the Terms and conditions of this Website.

Delivery:

Free delivery is offered as a promotional offer to Mainland UK*. Shopping Plaza can end the free delivery offer at any time, without notice. Delivery is made by us, our representatives or our suppliers. Most products are shipped within 2 days, watches and some products between 4-7 working days (not including weekends or bank holidays), although delivery can take up to 15 days for some made to order items. Signature required for all deliveries. Where delivery has been attempted and you were unavailable, you will be carded, or contacted by phone, with details for a second delivery. If you are unavailable for the second delivery or you have failed to contact the courrier or failed to pick up your products from your local depot, your products will be returned to us, or returned to our suppliers or representatives. You will be charged for a re-delivery at the following rates:

Re-delivery fees**:

Small Items           - Jewellery/Watches                                                           Re-delivery fee of £4.95

                                 - Travel hammocks/Pet clothes                                       Re-delivery fee of £5.50

Medium Items       - Regular Hammocks/Chairs/Baby Hammocks etc    Re-delivery fee of £9.50

                                 - Sleeping bag/Space chairs/Kids play tents                Re-delivery fee of £12.00

Large Items           - Large Hammocks/Stands/Fine Art                                              Re-delivery fee of £22.00

                                 - Chandeliers/ Large Lighting                                          Re-delivery fee of £40.00

Extra Large Items - Large Chandeliers/Large fine art                                                           Re-delivery fee of £49.00

** This list is not a complete list of products. If you would like to know the exact Re-delivery fee of any specific product, please email customercare@shopping-plaza.co.uk

* Free delivery applies to Mainland UK only! It does not apply to Scot. Islands, Off shore Islands, Channel Islands, Isle of Man, Scilly Isles and Isle of Wight etc. If you require delivery in these areas please email customercare@shopping-plaza.co.uk  for a delivery quote.

We are unable to deliver to the USA & Canada at the present time.

Contract Order Cancellation

Under the United Kingdom's Distance Selling Regulations, you have the right to cancel your order within 7 days, beginning the day after the day on which the item/s is delivered. However we regret that we cannot accept cancellations of contracts for the purchase of goods made to your specification, for fine art, and for hygiene reasons any Organic Healing Centre Products, where the seal has been broken.

Time Limitation for Notification of Claims:

Damage in transit:

If your goods arrive damaged, you must make a note on the carrier's delivery consignment note and it will be your responsibility to inform us within 2 days from delivery.

Shortages:

It is your responsibility to sign for the correct number of packages as shown on the carrier's delivery consignment note. Any shortages must be noted on the consignment note and it will be your responsibility to notify us within 2 days from delivery.
Incorrect Goods:

It is your responsibility to notify us of any incorrect goods supplied immediately from delivery and we will advise you of the correct procedure for rectifying this.

Returning Goods

For your protection, when you are returning an item to us, we recommend that you use a Recorded Delivery service. You are responsible for the products while in transit and we do not accept responsibility for items lost in transit.

Please note that you are responsible for the costs of returning the products to us, unless, we have delivered the item/s to you in error or the item/s are faulty. 

Free Gifts:

Free gifts which were sent with your order must also be returned undamaged, and in the exact saleable  condition with seals intact, as when you received them, otherwise you may be charged for them.

Copyright Notice

This website and its content / images is copyright of Organic Healing Centre Ltd - © and  www.shopping-plaza.co.uk  2005-2009. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited.

Law and Jurisdiction

This Website, the Terms and Conditions contained herein are governed by and construed in accordance with English Law and you agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

This site is owned and operated by Organic Healing Centre Ltd (“Organic Healing Centre” “shopping plaza” “We” or “Us”). PO BOX 52658  London N7 8UZ    Registered in England and Wales number 04165339 registered head office, 33 Roman Way London N7 8XE.

Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Organic Healing Centre Ltd. and www.shopping-plaza.co.uk, and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.   Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data, disruption or damage to your computer system or profits arising out of or in connection with the use of this website.

Your use of any information or products on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements or the requirements of another individual such as a baby, child, the elderly or a user/s of this website.

The material or products provided on this website should not be used for diagnosing or treating a health problem or disease. The products or information are not a substitute for professional care nor should they be used in place of a call or visit to a medical health or other competent professional; nor is the information intended as medical advice for individual problems or for making an evaluation as to the risks and benefits of using the products.

Organic Healing Centre Ltd and www.shopping-plaza.co.uk do not assume responsibility for any inaccuracies or omissions or for consequences from use or misuse of any products or information obtained on this website and Organic Healing Centre Ltd and www.shopping-plaza.co.uk specifically disclaim all responsibility for any liability, loss or risk, personal or otherwise, which may be incurred as a consequence, directly or indirectly, of the use of any application of any of products or material on this website.

Through this website you are able to link to other websites which are not under the control of Organic Healing Centre Ltd.  We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Organic Healing Centre Ltd. and www.shopping-plaza.co.uk, takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

Indemnity and Liability  

You agree fully to indemnify us, our directors, employees, officers, suppliers and agents, immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including legal fees, arising out of any breach of these Terms and Conditions by you and your use of this Website or by any other person accessing this website and using your account or Personal Information.

To the fullest extent permitted by law,  we, our directors, employees or other representatives, will not be liable in contract, tort, negligence, pre-contract or otherwise, for any direct or indirect or any consequential loss of business, loss of profits, loss of contracts or any loss of good will or reputation.

Our Rights

We reserve the right to:

·   Modify or withdraw this website, temporarily or permanently, with or without notice to you and you agree that we will not be liable to you or any third party for any modification or withdrawal of this Website.

·   Change the Terms and Conditions of this Website from time to time and you confirm that it is your  responsibility to check for any changes and accept the changes. If you do not agree with any changes to the Terms and Conditions of this Website, you must stop using this Website immediately.

Privacy Policy

This privacy policy sets out below how Shopping Plaza uses and protects any information that you give to us, when you shop on this website. Organic Healing Centre Ltd and Shopping plaza are registered with the Information Commissioner's Office and we adhere to the Data Protection Act 1998.

Shopping Plaza is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when shopping with this website, then, you can be assured that it will only be used in accordance with this privacy statement and in accordance with the Data Protection Act 1998.

Shopping Plaza may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 04 April 2007.

We may collect the following information:

• name and company name
• contact information including email address
• demographic information such as post code
• other information relevant to the transaction

What we do with the information we gather:

We require this information in order to:

• Process your order and if questions should arise, to contact you about your order. If we need to contact you, we will email you first. If unsuccesful, or the order is urgent, we may call you.
• For internal record keeping.
• We may need to disclose your  Personal Information to other businesses who help us to process your order, such as manufacturers & distributers.
•  We may use the information to improve our products and services.
• We may periodically send promotional material about new products, special offers and discounts using your address or email provided. If you would prefer not to receive any promotional discounts or information  please email us at: personalinfo@shopping-plaza.co.uk

Security

We are committed to ensuring that your information is secure. When entering your details, our website is in secure mode via the Globe charge Secure Ordering System. You will see padlock icons in each field you are about to type in information, as well as padlock icons at the bottom right hand side of the screen, and again at the top of the screen next to the Glob charge website URL. This indicates that the information you type is encrypted via Industry Standard SSL (secure socket layer).

In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over these other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• When you shop on this website you may be asked to fill in a form with your contact details. This information is encrypted via SSL and you will see that you are in a secure environment, by the padlock icon. You can indicate to us that you do not want the information to be used by us for direct marketing purposes by emailing us at personalinfo@shopping-plaza.co.uk
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at personalinfo@shopping-plaza.co.uk  or by writing to us at: Shopping Plaza PI Dept. PO BOX 52658 London N7 8UZ

We do not believe in selling, distributing or leasing your personal information to third parties. However please be aware that if we are required by a government authority, the police or any other regulatory investigating suspected illegal activities, then we are entitled to provide your Personal Information and /or User Information.

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.

 You may request details of personal information which we hold about you under the Data Protection Act 1998. A fee of £5.00 will be payable. If you would like a copy of the information held on you please write and enclose a £5.00 cheque made payable to Shopping Plaza and send to: Shopping Plaza PI Dept. PO BOX 52658 London N7 8UZ

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.